It starts before we switch the machine on. Every carpet, room and problem area deserves a quick look before we decide how to clean it.
High-traffic walkways, stairs, doorways, pet areas and the spot everyone crosses to reach the sofa can all tell a different story. We review the carpet and any particular marks or concerns before starting.
Where appropriate we prepare and treat the carpet for its condition, paying extra attention to the areas that need it rather than rushing straight to the extraction stage.
We methodically clean the agreed carpet using our professional extraction equipment and appropriate products. The aim is an even, thorough result across the room — not simply chasing the most visible marks.
Before packing away we review the result and revisit anything that deserves another look. We will also explain sensible drying and aftercare so you know when the room can return to normal.
Tell us what you'd like help with. We'll understand the job, confirm what we recommend and give you a clear price before you decide whether to proceed.
Combining services can save you money. When qualifying CNP services are booked together, you can receive 10% off eligible Carpet and Exterior Cleaning work. Our quote builder automatically applies any eligible package savings, so you'll see the correct price before sending your request. CNP Home Care can also be added separately for ongoing member pricing, priority booking, price protection and additional benefits.
Let us know what you need cleaned, the approximate areas or items involved, and any particular stains, pet-related issues or concerns. We'll discuss the most appropriate service and provide a quote.