Privacy Policy

Last updated: September 2026

CNP Services respects your privacy and is committed to protecting the personal information you provide to us.

Information we collect

When you contact us or request a quote, we may collect your name, telephone number, email address, postcode or service address, details of the work required, and any photographs you choose to provide.

How we use your information

We use this information to respond to enquiries, prepare and manage quotes, arrange and provide our services, communicate with customers, maintain appropriate business records, and meet our legal obligations.

Our lawful basis

We process personal information where it is necessary to respond to your request, enter into or perform a contract with you, comply with legal obligations, or pursue our legitimate interests in operating CNP Services.

Sharing your information

We do not sell your personal information. We may share information with service providers where reasonably necessary to operate the business, or where required by law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and tax requirements.

Your rights

Under UK data protection law, you may have rights over your personal information, including rights of access, correction, erasure, restriction and objection, depending on the circumstances.

Photos

Photographs supplied with an enquiry are used to assess or quote for the requested work. We will not use customer photographs for marketing without appropriate permission.

Contact us

For privacy questions or requests, contact CNP Services at hello@cnpservices.co.uk or call 07892 621691.

If you are unhappy with how your personal information has been handled, you also have the right to complain to the UK Information Commissioner's Office.